Terms of service
Draft of 15 November 2026
1. The agreement
These terms are an agreement between [Company legal name and registered address] (“Daytide”) and the business that creates a workspace (“you”). The person who signs up confirms they are allowed to accept these terms for that business.
2. The service
Daytide provides a desktop app for macOS and Windows, a web app and related services that record how working time is spent and present it by client, project and kind of work. The service is described on this website. Features differ by plan.
3. Trial
A new workspace starts with a free trial of 30 days. [State what happens when the trial ends: whether recording stops, how long data is kept, and whether a payment method is needed to continue.]
4. Plans, prices and payment
Prices are per seat and are shown on the pricing page. They are launch prices and may change. [State: billing periods, how seats are counted and adjusted during a period, taxes, renewal, notice of price changes, refunds.]
Assisted onboarding is an optional one-time service for $250. The amount is credited toyour first annual invoice. [State what happens to the credit if you pay monthly or do not continue.]
5. What you must do before installing the app
You are the employer, and the responsibilities of an employer stay with you. Before the app is installed on anyone's computer you must:
- tell each person, in writing, that Daytide will be used and what it records;
- have a lawful basis for the recording under the law that applies to you;
- carry out any assessment and any consultation the law requires, for example a data protection impact assessment or agreement with a works council;
- use the app only on computers used for work, and only for people who work for you.
The app shows each person a notice on first run and stores their acknowledgment. That notice supports your duty to inform staff. It does not replace it.
6. What is not allowed
- Installing or running the app without the knowledge of the person using the computer.
- Using the service to record anyone who is not your employee or contractor.
- Trying to get around the limits on what the app records, or combining it with tools that capture screens, keystrokes or content in order to do so.
- Using the service where the law forbids it.
- Reselling the service, or trying to break or overload it.
We may suspend a workspace that breaks these rules. Where we reasonably can, we will tell you first.
7. Your data
Your firm's data remains yours. We process it only to provide the service, as set out in thedata processing agreement, which forms part of these terms. You can export your data while your workspace is open. [State the period for export and deletion after closure.]
8. AI output
Daytide uses AI to suggest how time should be sorted and to write reports. These are suggestions. They can be wrong. You are responsible for checking the record before you rely on it for invoices, pay or decisions about people. The service is not designed to be the sole basis of any decision about an individual's employment.
9. Availability and changes
We work to keep the service available but do not promise uninterrupted operation. [Add any uptime commitment and support hours.] We may change features. If a change materially reduces what you are paying for, [state remedy].
10. Liability
[To be drafted by counsel: warranty disclaimer, limitation of liability, indemnities, governing law and venue.]
11. Ending the agreement
You can close your workspace at any time. [State refund position for annual plans.] We may end the agreement if you break these terms and do not put it right within [period] of being told.